Start runs on your Mac. Your data stays on your device, and nothing is transferred to our servers.
Nothing. Start does not transmit your code, chats, tasks, or settings to us. There is no analytics, no telemetry, and no account system. We have no mechanism to identify you or observe your usage of the application.
All application data is stored locally on your Mac. Projects, chat history, tasks, preferences, indexes, and logs reside in the application's data directory on your device. You can open, back up, move, or delete this directory at any time.
No server-side copy exists. There is nothing for us to synchronize and nothing for us to disclose.
API keys and access tokens are stored securely in the macOS Keychain. They are never transmitted to our servers and we cannot read them. Start uses the tokens present on your machine when it needs to call an AI provider or a connected service.
If you rotate or revoke a key with the provider, Start will be unable to use it until the corresponding Keychain entry is updated.
When you run an agent, your prompts and the file contents it requires are sent directly from your Mac to the AI provider you have configured, authenticated with your own credentials. This traffic flows between you and the provider. We are not an intermediary and we do not observe it.
The same model applies to any other service you connect, such as a Git host or a calendar. Requests go from your machine to the service directly, and responses return the same way.
If you connect Start to external services such as a Git host, a calendar, or a mail account, you authorize Start to communicate with them on your behalf using tokens stored in your Keychain. Those services operate under their own privacy policies, and the data you exchange with them is governed by those policies.
Start does not transmit crash reports or diagnostic logs to us. If you wish to share information about an issue, you may copy the relevant logs from your machine and send them to us directly. Nothing is transmitted unless you choose to send it.
Start checks for new versions so you can stay current. Update checks do not carry identifying information beyond what is required to fetch the release.
To remove everything Start has stored locally, quit the application, then delete its data directory and any entries it created in your Keychain. Uninstalling the application by itself does not clear your data. This is intentional, so that an accidental removal does not destroy your history.
For questions about this policy, contact us at start [at] intelligence [dot] one.